Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Digital products
How Do I Purchase Digital Products?
To purchase digital products, browse our store, add desired items to your cart, and proceed to checkout. After completing payment, you'll receive download instructions or access details.
Can I Get a Refund for Digital Products?
We do not offer refunds for digital products because upon purchase the product is instantly delivered. Please review product details carefully before completing your purchase.
How Can I Access Updates for Digital Products?
If updates are available for your digital product, you will be notified via the email used for the purchase.
How Can I Provide Feedback on Digital Products?
We value your feedback! You can leave reviews on our website or contact our support team directly with any comments or suggestions about our digital products.
What are PLR products?
Private Label Rights (PLR) are the rights to modify and sell a digital product that does not belong to you.
What can I do with PLR products?
You have the freedom to modify, rebrand, and resell PLR products as you see fit. Additionally, you can choose any platform to sell them, including the option to resell them as PLR if desired, though it's not mandatory.
How can I use your products?
All of our products are versatile, suitable for printing or digital use on devices like iPads or phones via the Goodnotes app.
Service hours & response
What are your business hours?
Our business hours are from 9:00 AM to 5:00 PM (CET), Monday through Friday.
When is your team available for support or inquiries?
Our team is available for support and inquiries during our business hours.
Are you open on holidays?
We are closed on most major holidays. Please refer to our holiday schedule for specific dates.
How long should I expect to wait for a response to my email?
We aim to respond to your email within 72 hours.
What are your contact details?
You can contact us via email at Info@i-mina.com.